About

We are the trainer of choice for public, private and third sector organisations across the North East of England.  Since 2012, we have trained over 22,000 delegates from over 1,400 businesses and organisations.
 
Our award-winning Specialist Skills team delivers paramedic-led training to ensure you have the skills required within your workplace or social environment to deal with any incidents. We can help you to make sure your skills are up-to-date and that you comply with UK regulations.
 
Our range of courses
We offer a wide range of courses to help to support you and your workplace. This includes first aid at work, emergency first aid, CPR, AED familiarisation, mental health first aid, conflict resolution, drug awareness training, assessment and quality assurance certificates, fire safety and many, many more. You can find out more on our courses pages.

We reinvest

The money that we raise through training and event cover is reinvested back into our ambulances and crews. In the last financial year (2017/8) we contributed to the provision of:

• a fully equipped rapid response vehicle
• a paramedic
• an ambulance care assistant
• a call handler in our operations centre, and
• a dispatch officer in our operations centre.

Given the challenging environment we operate in, we massively appreciate the support we receive from our customers. Choosing us as your training provider really does make a difference and enables us to invest more into patient care.

 
Quality assurance
We provide nationally accredited, paramedic-led training and bespoke courses. Many of our courses, including all of our First Aid at Work courses are Ofqual regulated qualifications, which means you receive a nationally recognised Level 2 or Level 3 Award. 
 
Award- winning, paramedic-led training from your local NHS Ambulance Service
Unlike many other providers, our training is paramedic-led. We have a fantastic award-winning  team, which includes paramedics, who are experts in their subject areas and play a fundamental part in the development and delivery our extensive training portfolio.

 
Bespoke training and key account management support
We can work with you to design, develop and deliver bespoke courses which are specific to your requirements.
 
We can provide key account management support. From your initial call or query right through to account management and training, we ensure you receive a high quality service throughout. Our team works with you to establish your training requirements, to deliver relevant training, ensuring that your workplace, venue or social environment is prepared for any medical incidents and that you are compliant with UK safety regulations.