The Health and Safety (First-Aid) Regulations 1981 require employers to provide adequate and appropriate equipment, facilities and personnel to ensure their employees receive immediate attention if they are injured or taken ill at work.

These Regulations apply to all workplaces including those with less than five employees and to the self-employed.

What is ‘adequate and appropriate’ will depend on the circumstances in the workplace. This includes whether trained first-aiders are needed, what should be included in a first-aid box and if a first-aid room is required. Employers should carry out an assessment of first-aid needs to determine what to provide.

Employers are required to carry out an assessment of first-aid needs. This involves consideration of workplace hazards and risks, the size of the organisation and other relevant factors, to determine what first-aid equipment, facilities and personnel should be provided.
Where your assessment of first-aid needs identifies that a trained first-aider is not required in your workplace, you should appoint someone to take charge of first-aid arrangements. This is the minimum requirement.

Even in a small, low-hazard business where first-aiders are not considered necessary, there is always the possibility that an accident or sudden illness may occur. It is therefore important that there is always someone available to take charge of these arrangements.

The role of this appointed person includes looking after first-aid equipment and facilities and calling the emergency services when required. They can also provide emergency cover where a first-aider is absent due to unforeseen circumstances (annual leave does not count). An appointed person does not need first-aid training.

An appointed person is not necessary where there are an adequate number of appropriately trained first-aiders.

A first-aider is someone who has done training appropriate to the level identified in the needs assessment. This may be first aid at work, emergency first aid at work or some other first-aid training appropriate to the particular circumstances of your workplace.

A First Aid at Work certificate must be renewed every three years by undertaking a two day requalification course. You can attend a refresher course up to three months before the expiry date of your certificate. If your certificate does expire you have 28 days after expiry to take the course. If your certificate is more than 28 days out of date you will need to complete a three day First Aid at Work course again.

First aiders who hold a valid First Aid at Work certificate are also strongly advised by the Health and Safety Executive (HSE) to undertake annual skills update training to maintain basic skills and to keep up to date with any changes.

 You can book our First Aid at Work courses online.  All our courses can be booked with the team on 0300 777 2717 or via

Public courses open for individual, or multiple, delegate bookings take place at our dedicated training centre at West Denton, Newcastle upon Tyne. These can be booked online

We can also undertake training at your workplace or choice of venue, for privately booked courses, please call 0300 777 2717 or email us to discuss.

All our First Aid at Work courses and our Immediate Emergency Care course are Ofqual regulated qualifications.

You will need to register online if you are booking a course through our website. You can register here.

Our office is open Monday to Friday from 9am to 5pm.

Yes, you will receive email confirmation once your booking has been made.

If you are booking a course online you can pay via Pay. You can also pay cash or cheque on day (please note that no debit or credit card payments can be made). Alternatively we can send you an invoice which would need to be paid within 30 days of attending the course.

If you need to change the date of your training, this can be done at no extra cost to you, subject to vacancies on the alternative course dates. If you are unable to transfer your course dates the following cancellation charges will apply:

More than 4 weeks prior to the course date – no charge.

2-4 weeks prior to the course date – 50% of total course fee.

Less than 2 weeks prior to course date – full fee.

You can see our full terms and conditions here.

Free parking is available on site.