Our Courses

Bespoke or regulated qualifications in First Aid, Health and Safety, Trauma, and Mental Health First Aid, for the workplace - led by paramedics from the North East Ambulance Service.

Courses You Can Book Online


All Courses We Deliver

Please note that some of the 'From £' are based on a minimum number of delegates attending. If this is the case, it will be confirmed in the extended copy against the course.

To find out more about any of our courses please click on the course name below. You can book a place on our First Aid at Work courses taking place at our training centre online. For all other courses, or to discuss training at an alternative location, please contact us on 0300 777 2717.


A BVM or Ambu Bag (specific brand) is a medical device used to provide assisted ventilation to people who are either not breathing or are having trouble breathing. The bag needs to be compressed to force a volume of air into the lungs. This course can provide you with all the necessary skills to help resuscitate someone with an Ambu bag in a safe and controlled manner.

On successful completion of this course delegates will receive a North East Ambulance Service approved Ambu Bag Training Certificate which is valid for one year.

This course is delivered at your premises or venue of choice. 

This course takes two hours to complete and costs £369.00 for up to 12 delegates to attend. 

Please call 0300 777 2717 or email commercial.training.admin@neas.nhs.uk to discuss.

First aiders who hold a valid First Aid at Work certificate are strongly advised by the Health and Safety Executive (HSE) to undertake Annual Skills Update training to maintain basic skills and to keep up to date with any changes.

This course revisits the basics to top-up the skills of first aiders, providing them with the opportunity to practice and update their knowledge, build expertise and confidence, as well as refreshing practical skills.

This course takes three hours to complete and is offered as a public or private course.
Public courses open for individual or multiple delegate bookings, take place at our Education Centre in Team Valley Trading Estate, Newcastle upon Tyne. These can be booked online
We can also undertake training at your premises or venue of choice, for privately booked courses for up to 12 delegates. Please call 0300 777 2717 or email commercial.training.admin@neas.nhs.uk to discuss.

A CPR course could mean the difference between life and death. The course lasts for one hour and teaches basic life-support skills to enable you to give life-saving support until an ambulance arrives. This course is ideally suited for anyone needing CPR training, from members of the public to medical professionals.

You can combine this course with Automated External Defibrillator (AED) familarisation. A cardiac arrest can happen to anyone at any time but it’s possible to survive and recover if you get the right treatment quickly. Having a defibrillator in your workplace, and knowing how to use it, can dramatically increase the chances of survival if someone’s heart stops beating - but it must be used promptly. For every one minute delay in delivering the shock, survival reduces by up to 10%.

If you are an organisation, employer or individual who has an AED on your premises and would like to improve lifesaving first aid skills in your community, this course will help you to develop the appropriate skills to make a difference.

You can also purchase AEDs from North East Ambulance Service. Please contact us for further information.

This course is delivered at your premises or venue of choice.

This course takes one hour to complete and costs £306.00 for up to 12 delegates to attend.

Please call 0300 777 2717 or email commercial.training.admin@neas.nhs.uk to discuss.

This course provides you with the ability to give someone potentially lifesaving treatment through cardiopulmonary resuscitation (CPR). It also covers anaphylaxis which is a severe reaction to an allergen and is potentially life threatening. Common causes include insect stings, food and certain medicines and it should always be treated as a medical emergency.

This course is suitable for workplace first aiders, teachers, if you or your staff administer drugs or medications (for example influenza vaccinations) or if you employ staff with diagnosed allergenic problems.

This course is delivered at your premises or venue of choice. 

This course takes two hours to complete and costs £369.00 for up to 12 delegates to attend. 

Please call 0300 777 2717 or email commercial.training.admin@neas.nhs.uk to discuss.

This course provides you with the ability to give someone potentially lifesaving treatment through cardiopulmonary resuscitation (CPR) and with the skills to operate an automated external defibrillator (AED). It also covers anaphylaxis which is a severe reaction to an allergen and is potentially life threatening. Common causes include insect stings, food and certain medicines and it should always be treated as a medical emergency. This course is suitable for workplace first aiders, teachers, if you or your staff administer drugs or medications (for example influenza vaccinations) or if you employ staff with diagnosed allergenic problems.

A cardiac arrest can happen to anyone at any time but it is possible to survive and recover if you get the right treatment quickly. Having a defibrillator in your workplace, and knowing how to use it, can dramatically increase the chances of survival if someone’s heart stops beating - but it must be used promptly. For every minute delayed in delivering the shock, survival reduces by up to 10%.

If you are an organisation, employer or individual who has an AED on your premises and would like to improve lifesaving first aid skills in your community, this course will help you to develop the appropriate skills to make a difference.

You can also purchase AEDs from North East Ambulance Service. Please contact us for further information.

This course is delivered at your premises or venue of choice. 

This course takes three hours to complete and costs £455.00 for up to 12 delegates to attend.

Please call 0300 777 2717 or email commercial.training.admin@neas.nhs.uk to discuss.

The Health and Safety (First Aid) Regulations 1981 require all employers to make arrangements to ensure their employees receive immediate attention if they are injured or taken ill at work.

The Emergency First Aid at Work course is ideally suited to workplaces which have lower Health & Safety risks. It is designed for those who have a specific responsibility at work to provide first aid in a range of emergency first aid situations. It is also ideal for people who have a specific responsibility to provide basic first aid in voluntary and community activities.

This course takes six hours to complete and is offered as a public or private course.

Public courses open for individual or multiple delegate bookings take place at our dedicated Education Centre in Team Valley Trading Estate, Newcastle upon Tyne. These can be booked online

We can also deliver training at your premises or venue of choice, for privately booked courses for up to 12 delegates. Please call 0300 777 2717 or email commercial.training.admin@neas.nhs.uk to discuss.

The Level 3 Award in Emergency Paediatric First Aid provides learners with the knowledge and practical competences required to deal with a range of paediatric first aid situations. This one day Emergency Paediatric First Aid course has been designed for those who have an interest in child and infant Basic Life Support, including parents, guardians and family members. This one day course can serve as a refresher for the successful holders of the Paediatric First Aid - Level 3 Award inbetween renewals.

This course takes six hours to complete and is offered as a public or private course.

Public courses open for individual or multiple delegate bookings take place at our dedicated Education Centre in Team Valley Trading Estate, Newcastle upon Tyne.

We can also deliver training at your premises or venue of choice, for privately booked courses for up to 12 delegates. Please call 0300 777 2717 or email commercial.training.admin@neas.nhs.uk to discuss.

Epilepsy awareness and Buccal Midazolam

- Basic understanding of epilepsy
- Different types of seizures and how to recognise them
- Basic treatment of a seizure
- Post seizure care
- Introduction into buccal midazolam and how to use it (if prescribed to casualty)
- How to deal with the unconscious casualty (Practical exercises involving CPR and recovery position)

We deliver this training on demand at your premises or venue of choice, for privately booked courses for up to 12 delegates. Please call 0300 777 2717 or email commercial.training.admin@neas.nhs.uk to discuss.

Since the implementation of the Regulatory Reform (Fire Safety) Order in 2006, any person who has control of premises must take reasonable steps to ensure that anyone on the premises at the time of a fire can escape safely. 

Delegates taking this course will be given the opportunity to become familiar with the evacuation chair available in their workplace. They will be introduced to the legislation that identifies the need for an evacuation chair and the circumstances when the use of an evacuation chair is appropriate. Delegates will be taught the handling techniques required  and the safe use of an evacuation chair. Delegates will be encouraged to consider various scenarios and the chair user once evacuated. During the course delegates will undertake practical exercises involving a number of simple people handling techniques relevant to emergency evacuation chair use.

This course can be delivered at your premises or venue of choice. 

This course takes 3 hours to complete and up to 12 delegates can attend.

Please call 0300 777 2717 or email commercial.training.admin@neas.nhs.uk to discuss.

Falls-related injuries particularly affect the frail elderly, with 30% of people aged 65 and older and, 50% of people aged 80 and older, falling at least once a year . Potential impact on quality of life includes distress, pain, injury, loss of confidence, loss of independence and even mortality. 
 
Specifically for care homes have designed an award winning training course, Falls and Initial Response Skills Training (FIRST). So far, we have delivered this training to over 200 care homes within the North East, aiming to:
  • ensure frail elderly fallers received a first response from care home staff trained in responding to falls, able to undertake initial risk assessment, and provide basic / immediate interventions
  • reduce the number of inappropriate call outs to 999
  • form the basis for an ongoing training, including first aid, AED use, manual handling of people, etc.

To find out how we might be able to work with you please please call 0300 777 2717 or email commercial.training.admin@neas.nhs.uk to discuss.

This training is suitable for delegates who work or spend time in a sports environment.

Delegates will concentration on first aid recognition and provision typically associated with sporting injuries. Delegates will take modules such as, bone, muscle and joint injuries, head injuries, wounds and bleeding as well as essentials such as Cardiopulmonary Resuscitation (CPR) and Automated External Defibrillators (AEDs) and the role of a first aider.

We can tailor the course content to suit your sports environment.  We can also deliver an extended session to cover more first aid topics to help you to comply with your risk assessment/ workplace health and safety requirements.

This course is delivered at your premises or venue of choice. 

This course takes four hours to complete and costs £504.00 for up to 12 delegates to attend. 

Please call 0300 777 2717 or email us commercial.training.admin@neas.nhs.uk to discuss.

The Health and Safety (First Aid) Regulations 1981 require all employers to make arrangements to ensure their employees receive immediate attention if they are injured or taken ill at work.

The Level 3 Award in First Aid at Work is designed for learners intending to act as a First Aider in the workplace. It is also ideal for people who have a specific responsibility to provide first aid for voluntary and community activities. This qualification will provide all the required first aid skills necessary to manage a patient that is not breathing normally, is unconscious, bleeding or is ill or injured prior to the arrival of the emergency services.

It covers a wide range of first aid emergencies including heart attack, stroke, epilepsy and asthma. It also provides practical experience with scenarios and role play to build knowledge and confidence.

This course takes thee days to complete and is offered as a public or private course.
Public courses open for individual or multiple delegate bookings take place at our Education Centre in Team Valley Trading Estate, Newcastle upon Tyne. These can be booked online
We can also deliver training at your premises or vneue of choice, for privately booked courses for up to 12 delegates. Please call 0300 777 2717 or email commercial.training.admin@neas.nhs.uk to discuss.

A First Aid at Work certificate must be renewed every three years by undertaking a two day requalification course. The course enables you to update your skills and knowledge learned as part of your First Aid at Work Certificate.

You can attend a requalification course up to three months before the expiry date of your certificate. Please rebook your course before your certificate expires. We are unable to deliver courses to individuals who’s qualifications have expired. If your certificate is out of date you will need to complete a three day First Aid at Work course again.

The course takes two days to complete and is offered as a public or private course.

Public courses open for individual, or multiple delegate bookings take place at our Education Centre in Team Valley Trading Estate, Newcastle upon Tyne. These can be booked online

We can also undertake training at your workplace or choice of venue, for privately booked courses for up to 12 delegates. Please call 0300 777 2717 or email commercialtraining@neas.nhs.uk to discuss.

The purpose of the FAQ Level 3 Award for First Responders on Scene: Ambulance Service Co-Responder is to provide Learners with the skills, knowledge and understanding to provide the appropriate care prior to the arrival of an ambulance.

It covers the principles of ambulance service first responder care, the knowledge and skills relating to scene safety and patient assessment, life-threatening emergencies, illnesses, medical conditions and injuries and major trauma and physical extrication.

The qualification is aimed at individuals who intend to work as ambulance co-responders or first responders with responsibility for providing immediate emergency care.

This qualification forms part of the FutureQuals first responder on scene (FROS®) qualification suite and is Category D on the FPHC PHEM Skills Framework.

Our Medical Emergency Training for Doctors and GPs will help you to keep your skills up to date and meet CPD requirements. It is designed to meet the needs of all Doctors and GPs wishing to revise their knowledge of CPR, AEDs, anaphylaxis and medical emergencies that may occur in practice, in accordance with Resuscitation Council (UK) standards for clinical practice.

The training is delivered by one of our trainers at our Education Centre in Team Valley Trading Estate, Newcastle upon Tyne. It is a 1-2-1 session that lasts one hour, but we can look at group sessions at your venue if preferred.

Please call 0300 777 2717 or email commercial.training.admin@neas.nhs.uk to discuss.

The Resuscitation Council (UK) Immediate Life Support (ILS) course was launched in 2002. It was developed in response to a demand from healthcare professionals who may have to act as first responders and treat patients in cardiac arrest until the arrival of a cardiac arrest team. Our course has been developed in line with the latest publications released by Resuscitation Council (UK) to ensure that the methods taught are in line with current updates and legislation.

In the NICE Clinical Guidelines, it states that it is essential for healthcare professionals to have competencies in monitoring, measurement, and interpretation of vital signs if caring for patients in any acute hospital setting. The ILS course is suitable for doctors, medical students, nurses, nursing students, midwives, healthcare providers such as physiotherapists, dentist and ambulance technicians. It may also be suitable for fire service technicians, police personnel and prison officers.

This course is delivered at your premises or venue of choice. 

This course takes six hours to complete and costs £816.00 for up to 6 delegates to attend. 

Please call 0300 777 2717 or email commercial.training.admin@neas.nhs.uk to discuss.

Mental ill health costs UK employers £34.9 billion each year. Healthy people are happier, more engaged and more productive. Employers across the UK are acting now to support the wellbeing of their people and create mentally healthy businesses.
 
Our two day course qualifies successful delegates as a Mental Health First Aider. Mental Health First Aiders share an in depth understanding of mental health and the factors that can affect wellbeing.
Public courses open for individual or multiple delegate bookings take place at our Education Centre in Team Valley Trading Estate, Newcastle upon Tyne. These can be booked online

We can also deliver training at your premises or venue of choice, for privately booked courses for up to 12 delegates. Please call 0300 777 2717 or email commercial.training.admin@neas.nhs.uk to discuss.

Sepsis is a rare life-threatening condition that can develop rapidly from what might be otherwise innocuous infections. There are an estimated 123,000 cases of sepsis per year in England, and around 36,800 associated deaths. In many cases however, sepsis is avoidable and treatable and early identification is key to successfully treating sepsis.

On this course delegates are given an overview of the condition and taught the skills to help identify the early stages of sepsis, the groups at higher risk, the signs and symptoms, and the actions necessary to secure early treatment.

This course is particularly suited for health and social care staff working in the community, care homes, within healthcare providers and those working with children and young adults from nursery to university.

We offer a number of other short courses that can be combined with this one, including AED and CPR. When you combine two courses you will receive a cost saving.

This course is delivered at your premises or venue of choice. 

This course takes two hours to complete and costs £455.00 for up to 12 delegates to attend. 

Please call 0300 777 2717 or email commercial.training.admin@neas.nhs.uk to discuss.